Wireless network rules
<auer Brown writes about a new California Bar opinion that addresses wireless network use. Quoting from their note, they say: "Attorneys owe their clients a duty of confidentiality and competence....
View ArticleDigitizing All Your Files
In today’s Managing Partners Roundtable, we talked about the costs of digitizing all files the firm maintains. One partner suggested that failure to do so might result in malpractice allegations....
View ArticleThe Power of the Internet - and an apology
After my last post about customer service, Orbea, the manufacturer of the bike frame I was riding when I was involved in an accident, a company representative contacted me. His explanation for the less...
View ArticleVirtual visitation
The issue of child visitation is a very hotly and bitterly contested issue among many parents who find themselves in a divorce court. Using technology in this process, "virtual visitation," has only...
View ArticleFacebook cashes in on our Profiles
Develop a complete profile; make sure your profile is not merely a resume but, rather, an expression of your persona. Be authentic. Remember, this is for your friends and people you want to befriend....
View ArticleBig Brother Expands His Watch
The States are now using more creative ways to increase their revenue. If they can't raise taxes, they increase the cost of parking tickets. What used to be a few dollars is now close to $100. What...
View ArticleCommunication - The good, bad and ugly
Lawyers need to communicate. The ones who face malpractice actions typically fail to communicate with their clients to learn what clients want, how they want to hear about it, and where the client’s...
View ArticleTechnology Will Change the Way We Communicate
Our first stop on our Road to Revenue National Road Show is Ashland, OR for the Shakespeare Festival. We'll see 4 plays in 3 days, a daunting task. But, I love this part of the country. And this oldest...
View ArticleIs Your Law School a Defendant?
“With these lawsuits,” Law School Transparency says, “nearly 10 percent of all ABA-approved law schools across eight states will be accused of tortiously misrepresenting job placement statistics and...
View ArticleIs your website a "retailer" under ADA?
Target is. How long will it take for a law firm to be considered a "retailer"? Will size matter? The Court, in the Target case said "... a retailer may be sued if its website is inaccessible to the...
View ArticleCan you find your stolen laptop?
In a recent theft of a laptop ... from one's home ... the burglar was caught because of an embedded anti-theft software program. The homeowners were puzzled and could not figure out how someone was...
View ArticleWhat is the lawyer's responsibility for metadata?
Corey Stephenson of Lawyers Weekly USA wrote an article about the Oregon Bar's position about metadata: "If a lawyer receives a document and knows or reasonably should know that metadata was...
View ArticleLaw firms can now use ".org"
The web is changing. First, everyone wanted to use "com" in their web address. The .com world became crowded, so we saw .biz, .net and others come onto the scene. The .org generally was reserved for...
View ArticleThe Virtual Law Office
In this technology-driven age, a lot of lawyers' work can be moved online. Today Ed discusses the virtualization of law offices to help you consider whether or not that move makes sense for you.
View ArticleTips for Increased Revenue
Ed offers 5 ways to increase your law firm's revenue. 1. Emphasize collections. 2. Hire lateral lawyers to meet specific demands, a new practice area, a new need. 3. Leverage technology. 4. Create a...
View ArticleTechnology continues to change the legal world
The tech show in Chicago is very interesting. Some of the items that I think deserve close attention are the new portable Fujitsu Scan Snap scanner. It’s light enough to go into the briefcase with no...
View ArticleInnovation in the legal world
The College of Law Practice Management now has applications available for entries for its legal innovations awards. Check it out. The profession is changing. How will technology and improved...
View ArticleLaw market segmentation - It marches on
The Wall Street Journal, perhaps reflecting the concerns of its corporate readership, continues to emphasize what it considers to be the overpaid lawyers at the pinnacle of the profession. In a...
View ArticleCredit:: Man's confidence in man
Kevin Genirs, formerly with Lehman Bros. and now Global General Counsel, Investment Banking, Barclays Capital, was a keynote speaker at AML's LegalTech West. He was reminiscing on some lessons from the...
View ArticleVerizon customer service - REALLY?
Two weeks ago, I purchased a Motorola Razr Maxx from Verizon and an iPad. I'm happy with both, but both need some adjusting. Perhaps I would be more correct in saying that the owner of the devices...
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